Heartland Intel.
FAQ

Questions, answered.

Access & accounts

Do I need an account to look around?
No. The Preview terminal opens with no sign-up: live KPIs, the top projects, ten scored opportunities, the grid map and the workforce view. You only create a login after you subscribe.
How do I get back in on a new device?
Right after checkout you set a password on the welcome screen. From then on, sign in with that email and password on any device; after you sign in we ask whether to keep you signed in on that device. Logins are for paid plans (Individual, Team, Enterprise); Preview needs no account.
What exactly is gated?
Preview shows the shape of the corridor. The full opportunity board with lead scores and procurement windows, the complete target-account list with contacts and committed capital, the deep signal timeline on early-stage projects, exports and alerts unlock on a paid plan.

Billing & contracts

Monthly, annual, or a one-time contract?
Individual and Team are month-to-month or annual, self-serve through Stripe. Annual is a single up-front payment covering 365 days, two months cheaper than monthly. Enterprise is an annual agreement scoped on a short, plain-language order form.
Is there fine print I should worry about?
No surprises. The agreement is short and readable: term, fee, what the data may be used for, no-warranty on estimates, and how to cancel. Annual plans renew yearly and we email a reminder 30 days before renewal. One thing to know up front: subscriptions are non-refundable. See the cancellation answer below.
Can I cancel anytime? Do you give refunds?
Cancel anytime in the customer portal. Payments are non-refundable, but cancelling is not a cutoff: you keep full access through the rest of the period you already paid for, the remainder of the month on a monthly plan or the remainder of the year on an annual plan, and then drop to the free Preview tier at the end of it. No partial or pro-rated refunds are issued for time remaining.

Data & the API

Where does the data come from and how accurate is it?
Projects are built from primary evidence: permits, utility interconnection filings, procurement notices and hiring activity. Each project carries a verification score. Lead scores and estimated values are modeled signals to prioritize outreach, not guarantees; see the Data & Accuracy Disclaimer.
How does the API work?
Enterprise comes with a live REST API that serves the same data behind the terminal, plus full CSV / JSON export. You pull it into your own CRM, models or dashboards with three scoped API keys. The full dataset is included in the plan, with no metering. You also get a weekly email with the biggest opportunity moves.

Security & privacy

What account information do you keep?
Only what runs your subscription: the email you signed up with, matched to your active plan through Stripe so we can restore access when you sign in on a new device. Payments are handled by Stripe and we never see or store your card number. We do not ask for, connect to, or warehouse your inbox, contacts or files.
Is my workspace private?
Yes. On a paid plan, the watchlists, saved views and opportunity notes you build are scoped to your signed-in account, and on Team they are shared only with your own seats. They are not public and not visible to other subscribers.
How is the platform secured?
The intelligence you browse is built from public evidence, so no private data of yours is needed to use it. Sessions are signed and http-only, and access is enforced by plan on every request. Internal administration is closed by default and never opens without its own key, even on a live deployment.

Still have a question?

Send an inquiry or write to heartlandintel@outlook.com.

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